Shipping policy

📦 Shipping Policy

Lady Goat™ | Where Legacy Meets Quality

At Lady Goat™, we take pride in preparing and shipping your orders with care, precision, and efficiency. Please review our shipping policies carefully before placing your order.

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📍 Address Verification

Customers are responsible for verifying that their shipping address is correct at checkout.

• We strive to fulfill all in-stock orders within 24–72 business hours.

• Orders returned due to an incorrect or incomplete address provided by the customer will:

• Have the original shipping cost deducted.

• Be issued store credit for the remaining balance.

 

Please double-check your address before completing checkout to avoid delays or losses.

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⏳ Pre-Sale Orders

All items listed as Pre-Sale are exactly that — a reservation of a limited item before it arrives.

• Pre-Sale timelines typically range from 4–8 weeks, depending on production.

• These timelines are estimates and may vary due to manufacturing or supply chain factors.

• If a Pre-Sale exceeds the estimated timeframe, customers will be issued store credit.

Pre-Sale purchases guarantee your item in limited drops and no-restock collections.

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🎨 Custom & Personalized Items

All custom, engraved, personalized, or made-to-order items are:

Final Sale

• No refunds

• No returns

• No exchanges

Please ensure all spelling, sizes, and details are correct before submitting your order.

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🚚 Shipping Carrier Responsibility

Once an order has shipped and left our warehouse:

• We are not responsible for carrier delays, lost packages, delivery attempts, or items marked as delivered.

• The buyer is responsible for contacting USPS or UPS directly regarding:

• Attempted deliveries

• Items still in transit

• Items marked delivered but not received

Each order includes shipping insurance coverage. Claims must be filed directly with the carrier.

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📦 Shipping Liability

Lady Goat™ is not responsible for any order once it has been scanned and accepted by the shipping carrier.

Ownership and responsibility transfer to the customer once the package leaves our facility.

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💛 Our Commitment

We are committed to delivering high-quality products and transparent communication. If you have questions regarding your order, please contact us at:

📧 lg@ladygoat1917.shop

🌐 www.ladygoat1917.shop